5 Tips for When Managers Make Mistakes

June 1, 2015 by  


When an effective manager makes an ineffective decision, he/she must learn from that mistake and move forward. We are human so will make mistakes, they are opportunities to learn and must be treated as such!


Here are five good choices to help you get back up on the horse after a bad choice has been made:
1. Accept Responsibility
Don’t try to blame anyone else for your mistake. Effective leaders willingly accept personal responsibility with class. Team leaders, whose team members may have erred, still take responsibility for their team after they have examined what when wrong, how to fix it and how to avoid repeating it….they learned from that experience.
2. Apologize and Explain
Once you acknowledge the mistake, bad judgment, or poor choice, apologize and explain your actions. An explanation is not an excuse, but rather a setting forth of the series of events leading up to your sincere apology. It is important to admit your mistakes and to let everyone know how you are moving past the issue. People understand that you can’t change the past, so even if they are upset with you for a while, they will recognize your integrity and willingness to be accountable.
3. Take the Lessons Learned to Heart
Once you have rectified the error you made as best as possible, tread lightly and carefully when considering your next steps. The important thing to remember is what went wrong and what other choices you have to exercise in a future similar situation. Make the best choice possible and, if it also fails, explore other options to rectify the outcome. Again, these can be teaching moments for everyone involved.
4. Keep Going
Make the best of a bad situation and push forward. Put the bad decision in perspective in the context of the whole. Keep making good decisions, and ultimately people will forget the bad ones.
5. Focus on the Present
Learn from the past and don’t dwell on it. There’s nothing you can do about it now, so focus on the present and move on.
The only people who never make bad decisions are those who make no decisions at all. Every great event in human history involved someone taking a risk, and the bigger the risk, the bigger the reward. When you do make a mistake, handle it with dignity, take responsibility, and learn from what happened. Then, keep taking those calculated risks….that is how we gain new knowledge and make discoveries.

Remember, we would not have electricity, airplanes or the technological devices we have today if those inventors had not been curious and brave enough to overcome all their mistakes, learn from them and keep trying other approaches.

5 Ways to Ensure the Success of a High Performance Team

July 18, 2013 by  

5 Ways to Ensure the Success of a High Performance Team

There are certain things that every team needs such as open, clear communication, sufficient time to accomplish their goals, appropriate strategies to achieve those goals and a suitable budget. The key element is support by everyone….because TEAM means…Together Everyone Achieves More!

In order to make sure teamwork is successful implement these 5 elements:

1. Develop the conditions necessary for team effectiveness. Those would include the required skill set to do the job well, compatibility of the team members so that they work together with respect, trust and rapport, and support and guidance of the team leader.
2. Establish the common goals. If we are not on the same page there is no way the team will be successful in accomplishing its goals…they need to know exactly what they are and have a clear plan of what everyone’s responsibilities are to achieve those aims as well as a time line for the project.
3. Institute a decision making process. Without a standardized system for arriving at decisions, much conflict and time wasting will likely occur. Again, this would likely be directed by the leader; however, depending on the aspect of the project, at various times this role may be taken by the expert on the team.
4. Clear, reachable expectations need to be outlined. If the team members are not clear on what their roles and responsibilities are with regard to the goal, the likelihood of the project being completed well and on time is not guaranteed.
5. Clear communication. Without this skill there will be confusion, resentment, disappointment, miscommunication and possibly a lot of complaining. This element is the most important aspect of any team, without it there will a great deal of difficulty in accomplishing anything of magnitude or importance.

Building and managing a team is hard work. A key factor for an effective High Performance Team is to make sure everyone in the organization clearly understands the purpose of the team. Without input from the entire team, including the Team Leader, the team is bound to fail. To ensure success assess each individual, set clear collaborative goals, create a process for decision making, establish reachable norms, and employ open, clear communication. If you implement these 5 team building elements you will have a winning team!