10 Simple Ways to Express Gratitude

June 30, 2020 by  

Being thankful to someone and showing them how grateful you are may seem like a small thing, but it can have a massive impact on someone’s life.
Can you imagine a world where everyone was grateful for the things that were done for them? Even a simple act of kindness, like a smile, for example, could brighten someone’s day and make them want to help again in the future.
You can make your life – and the world – better by expressing your gratitude!

Try these methods to show your gratitude:
1. Send a note saying thank you. Sometimes it is nice to read about how thankful a person is. Taking the time to write something down rather than just sending a text message makes it more personal too.
2. Give them a hug. You can only do this where appropriate, but if you are feeling grateful about something, it is okay to give your family or close friends a hug. Of course, not everyone will be receptive of a hug, so ensure that you know how they are going to react beforehand.
3. Offer a free favour. Even if it is something small, do something nice for someone without expecting anything in return. Think of what the person wants or needs and do your best to help, even if it is just making a cup of coffee or doing a small chore
a. Actions speak louder than words, and this simple act will show how grateful you are.
4. Give a little gift. A bouquet of flowers or a box of chocolates won’t cost much, but the act of giving them shows that you have thought about the person and that you are grateful for what they do for you.
5. Be happy for their achievements. Show someone how pleased you are with their achievement. A nice handwritten card or some flowers would be a nice thought.
6. Write a list. This will only take 5-10 minutes but will show just how much you care. Sit down with a pen and paper and make a list of 10 or more things that you love about someone. Mention the things that they do for you that you are grateful for. Send that list to them.
7. Give them public acknowledgement. Not everyone will love being made a fuss of in public, but for some, public praise would be appreciated. This works especially well if you are the boss and those you wish to offer gratitude to are your employees.
8. Just be there. Always be available for those you care about, even when things are not going well for you. When you are supportive of others, you are showing how much you care and that youâre grateful for the times they were there to support you.
9. Surprise them with kindness. This works especially well with your partner. Surprise them with a lovely dinner or clean the house when they go out shopping. These simple tasks will mean a lot to someone, especially if they are busy or stressed with very little spare time.
10. Look for the good in every situation. You may not always feel grateful for the things that are going on in your life. Especially if you feel as though things are going wrong. However, now is the time to be most grateful.
a. Look for those little things that are going right for you. Focus on these positives and be grateful for them. They can help take your mind off any negatives.
b. Notice the little things that others do for you, even in unpleasant situations. Let them know that they made a positive difference.

You do not have to make grand gestures to express gratitude. Even the smallest act can show someone how thankful you are.

5 Ways Help Your Business Stand out from the Competition

June 13, 2020 by  

Meet customers’ needs in these critical areas to stand out from the crowd.
Everywhere you turn, there is more competition. No matter what type of store or business you operate, there are bound to be others clamouring for your customers and your piece of the market. Plus, with consumers counting every penny and business purchasers scrutinizing expenditures like never before, winning over new customers and up-selling old ones has become more challenging.  In addition, great, consistent customer service will always bring customers back and they will also likely tell their friends how well you handled the problem.

What will cause customers to buy from you rather than your competitors? The answer is to meet their needs in these five critical areas:
1. Price
Getting this right is the first order of business. Nearly three-quarters of Americans say they are living a simpler life, spending less and being more frugal as a result of the recession, according to the latest American Pulse survey from BIG research. More than one-third of the survey respondents said that being able to pay their bills on time was a “luxury.” In the face of this overwhelming need to fulfill shoppers’ demand for affordability, it is essential to meet or beat the competition’s pricing on selected front-line products and services. Then you can provide bundled services or additional products at more profitable price points.

2. Added Value
Online comparison shopping is the norm these days, and whether you sell online, offline or both, shoppers are looking for that little extra nudge when choosing where to make their final purchase. Free shipping, coupons and buy-one-get-one sales are currently among the most popular incentives. You can also offer unique incentives, such as a special money-back guarantee or a free initial consultation, depending on your type of business, product or service. Evaluate what your unique customers need in this recession-era economy and create a special incentive that will motivate them to take action.

3. Convenience
Gone are the days of cheap gas and moms with unlimited time to shop. Now customers want and expect convenience, which accounts in part for the tremendous surge in online shopping. If you have an e-commerce website, streamline the checkout process, particularly for returning customers. Make it easy to find in-depth information about products and to make returns, and offer great customer service via e-mail and by phone for shoppers who want
immediate answers. Traditional brick-and-mortar store owners should re-evaluate hours of operation, as well as checkout wait times and staffing to ensure a speedy and convenient shopping experience, especially if working mothers are your bread and butter.

4. Trust
Customers are careful to spend their limited dollars wisely and are scrutinizing each purchase to make sure they are making a “safe” decision. They want to buy from companies they trust and believe in. Increasingly, shoppers are looking at business owners’ backgrounds, the company history and even staff bios, and they want to learn what other customers have experienced. Recommendations from friends and peers, including consumer opinions posted online, are among the most trusted and can have the greatest influence on a purchase decision. So include testimonials, reviews or a message board on your website that helps customers understand why they should believe in your company and trust what you sell.

5. Conscience
Increasingly, consumers want to know you’re a good corporate citizen. Businesses with a conscience care for their communities, others who are less fortunate and the world around them. Does your business engage in green practices? What are your charitable affiliations? Detail your activism on your website, in your company newsletter or through in-store promotions. Get involved at the local level and encourage your customers to participate, such as through food or clothing drives, or by cleaning up the local park. You’ll establish a positive relationship with customers that sets you apart from your competition and motivates like-minded customers to buy from you.

Consumers are more knowledgeable and savvy than they have ever been, so it is crucial to differentiate your company. Use the tips above, and you will be well on your way to making your company stand out from the crowd.

Why Effective Communication Is Necessary in the Workplace

June 3, 2020 by  

Today with so many employees working from home, keeping in touch is key to maintaining high achievement and having your staff feel connected even though they are not in the office. The information below relates to workplace communication however, it also is true for today’s issues due to the pandemic we are all dealing with both at home and for work. Without clear, regular communication from managers and with colleagues, employees will feel more isolated and find doing their work more difficult.

1. Helps With Diversity
Effective communication promotes smoother operations, as well as reduces the chances of any errors occurring within the work done. With efficient communication in an organization, workers and supervisors can communicate effectively, despite their cultural or language differences.
Incorporating foreign employees in the organization becomes a lot easier with such communication, as it allows them to cope a lot more easily with the language difference. This has a positive impact on the company’s productivity as more work will be understood and completed. More importantly, it will help if you need to outsource some unique and experienced talent for the success of your organization.

2. Facilitates Innovation
Effective communication at a place of work often promotes a good feeling towards the organization itself, among the employees. If your employees discover an idea that can lead to more success in your firm, they will feel confident to bring up such ideas. So, employees do not only become more creative and confident but also put these creative ideas to use, which has a positive influence on the outcome of the company.

3. Enhances Team Building
Good communication flow in an organization helps your whole workforce act as one team. Unnecessary competitions among departments are reduced when all units operate as one team to enhance the overall growth of the organization.
As well as this, employees will start to feel appreciated in the workplace if they have access to all needed information to complete tasks. So, the sense that the management favours one department over other departments can diminish as a result of excellent communication, making employees work in unison.

4. High Turnover Rates
No employee enjoys waking up every morning to attend to a company that doesn’t make them feel appreciated. Many are the times that employees will get excuses to have a break from the office if they cannot talk to managers or workmates comfortably. However, with effective communication, employees feel more secure to share their thoughts and concerns with coworkers and supervisors. This makes the workplace environment feel like a more comfortable place to attend daily, as employees tend to feel more free and happy while in the organization.

5. Enhance Employee Morale
In addition to employee benefits, communication plays a vital role in raising employee morale. Issuing high pay does not lead to long-lasting relationships in the workplace, while communication is deteriorating.
You may find out that employees only wait for their payslip at the end of the month, with no intention of enhancing workplace productivity. However, with excellent communication in the organization, employees will feel more involved in the company’s activities making them more willing to put in greater efforts for the organization.
Furthermore, if a manager ever corrects an employee’s work, the employee is more likely to take such corrections positively due to already having built up a positive relationship with them.

6. Promotes Global Growth
The ability to communicate with clients matters significantly, especially when it comes to dealing with those who are from a different culture. Most customers prefer companies that can understand them no matter the culture, and give back positive results.
When dealing with foreign individuals, it is necessary to comprehend a language or signs that both parties understand. This enables your workplace to benefit from more clients, and therefore surpass the competition in your field.

The Limitations of Bad Communication
Whilst it is good to be aware of the ways that good communication is necessary for any workplace, it is also good to know the limitations of having bad communication in business too.

Creates Conflict
With the communication of false or incomplete information, it can result in anger and disputes among staff. For instance, if managers ask employees for the accomplishment of a certain task which they were uncertain of in the first place, this can lead to conflict if the employee has completed the task incorrectly because this would be a waste of time on the employee’s behalf.

Lowers Employee Morale
False or poor communication can reduce self-esteem among employees, resulting in hatred towards the workplace. For example, if employees try too hard to enhance the success of a place of work when the rumour hovering around is that no effort is being made, employees feel less motivated to bring in greater effort, leading to lower productivity.

More Employee Errors
Unclear instructions from the management result in the heightening of employee errors. Besides, if an employee fails to understand the instructions given, the chances are that the end results will be the opposite of the expected. So, information must be delivered through the right channels, and in a way that employees are encouraged to ask more questions if they do not understand the given instructions.

From the points above, we can conclude that communication is a great tool in every workplace if incorporated in the right way. So, every workplace should enhance good communication skills by training employees on how to deliver information effectively and with clarity to avoid the challenges that crop up from ineffective and confusing communication.