5 Keys for Successful Delegating

May 20, 2013 by  

One of the signs of a good leader is to delegate, delegate often and delegate appropriately.

How can one do that?
1. Use clear communication: be sure that the individual understands what is expected of them, the scope of their responsibility and the time frame in which this job is expected to be completed.
2. Assign the job not the work: do not micromanage….delegate the job and trust (if you have chosen the right person) that this team member can handle this project and allow them to do it their way. In this way you will empower them to be innovative.
3. Provide training: employees feel appreciated when they are offered an opportunity to either improve or upgrade current skills or to learn new ones. Your most valuable resource is your people…investing in them will bring returns.
4. Find out how to manage this person: as the individual how much support they would like and how often you should check back to see how they are doing. This is to let them know you are there if they need assistance.
5. Show appreciation: everyone likes to be acknowledged for their contribution. Be sure to thank them when the job is completed. If warranted, a small reward (bonus, time off, etc.) never hurts. Realizing that they have been appreciated and how their contribution was valued can greatly increase a person’s confidence and respect for you and the company.

When you empower people to do their jobs in their own way and do them well, the happiness factor in your workplace will greatly increase…when that happens the team productivity, efficiency and creativity also increase which will likely be reflected in your bottom line!

3 Tips for Effective Business Communication

May 14, 2013 by  

In business we need to impart beneficial information to our listeners….in order to do that we must use our voice to persuade and influence. That means paying close attention to the quality, warmth, tone and volume.

Here are 3 tips to remember:

1. Your voice is the agent of intention and expression. When combined with your facial expression sends more of the message than the words themselves and both must match and reinforce the verbal explanation. So use it your best advantage.
2. In order to do that, one must be able to create a calm and pleasant sound…that occurs with proper breathing techniques. A fullness of sound comes from belly or diaphragmatic breathing, which softens the voice making it sound soft, calm, and confident. Conversely, shallow breathing causes a thin, harsh sound which makes you seem hurried which can tire your audience.
3. To keep your audience engaged and comfortable you must appear and sound relaxed…your voice reflects your state of mind and the audience will hear that in your voice. If you are tense, nervous, distracted or anxious you will make the listeners feel that way; which will make it difficult for them to focus on your message.

Practice your presentation, get feedback, record it…this will help you to know how you will be received.

Your voice is your most valuable tool in any presentation…it must be honed, rehearsed, tuned, and strong.

Make sure your emotional investment is positive, energetic, confident, warm and responsive….it will pay huge dividends!