Effective Listening

Teaches how to be an effective listener through role-playing, modeling and skill practice.

• Summarizing
• Ownership of the problem
• Roadblocks to listening
• Effective Listening responses
• Communication I.Q.

 

This module may be presented in combination with any of the other modules to provide the most appropriate skills set for the participants. Furthermore, specific portions may also be extracted as necessary, again to customize the presentation.

Modules available in Vancouver, BC. For more information, email Sandy@softskillsforsuccess.com.